10 April 2024 Regan Scarfe

Why you’re better in a contract with your IT company

What happens when your business suffers an IT issue?

Whether it’s suspected malware, a data breach, or a computer that refuses to connect to anything, chances are it’s going to cause you and your team downtime.

And if you only have a break/fix relationship with your provider (that’s where you only call them when there’s a problem), it’s going to mean unexpected costs, lots of waiting, and stress.

Plenty of stress. But if you have a contract with your IT support partner, your business will take priority, the issue becomes easier to fix (because your partner knows everything about your business), and there will be no additional costs.

In fact, you may not even know there’s been a problem… thanks to proactive monitoring, the issue may have been spotted and fixed before it affected anyone.

In our latest guide we talk about break/fix vs contracted IT support, and the benefits for your business.

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